Do you ship outside India?
Yes, we ship worldwide.
Are there any shipping charges or taxes?
Shipping within India for a purchase of Rs. 5,000 and above is free for all our customers. Shipping cost of Rs. 200 is charged on a purchase of below Rs. 5,000. All our prices specified on the website are inclusive of Indian taxes.
Shipping outside India for a purchase of Rs. 15,000 and above is free for all our customers. Shipping cost of Rs. 1,500 is charged on a purchase of below Rs. 15,000. All our prices specified on the website are inclusive of Indian taxes.
Are there any duties and taxes?
For customers within India, all prices specified on the website are inclusive of Indian taxes.
For customers outside India, duties are not included in the price. Customers are responsible for paying any import duties, custom fees, or local taxes. Kamakhyaa will not reimburse these expenses. It is necessary to pay these in order to release your order from customs.
How do I know my order has been placed?
Upon placing your order, you will receive an email confirmation from us on the same day. In case there are any issues with processing your order, you will be notified with an email.
How do I track my order?
Once your order has been dispatched we will send you a tracking number/ AWB through an email.
When will I receive my order?
The estimated delivery time of each product is mentioned on the product page. Please take note of the dates given before you proceed to checkout. Most garments will be shipped within 2-3 weeks of receiving the order, depending on the designer and product style. However, this is subject to availability.
Orders within India should reach the customer within 2-5 days after the date of dispatch. Orders outside India should reach the customer within 4-8 days after the date of dispatch.
Due to Covid-19, it may take a little longer.
Can I change my shipping address after my order has been placed?
If there is an error in the shipping address you specified at the time of checkout, please email us at firstname.lastname@example.org or call us immediately at +919910707750. We are unable to change a shipping address or redirect orders once items have been dispatched.
Still have a query?
Didn’t find an answer to a query that you were looking for? Kindly email at email@example.com and we will get back to you within the next 48 hours. You can also contact us at customer care on +91 9910707750 from Monday-Saturday (10am-7pm IST).